These days most companies are completely dependent on their information technology (IT) systems to function. Even a single computer going down can lead to major productivity loss. That's why it's more important than ever to find a partner who can provide your business with strong IT solutions. The problem is how do you know the good providers from the bad?
To help you make a smart choice, here are 5 things to look for in your IT solutions provider:
1. They Leverage The Cloud
Cloud computing offers up a wealth of productivity-enhancing apps and cost-cutting features that can benefit businesses of all sizes, and if you aren't utilizing this to your advantage, you're falling behind. Indeed, the many advantages of cloud computing can't be understated. A good IT solution provider will be poised to help you take advantage of cloud computing technology.
2. They Provide Basic Support
A good provider should offer a comprehensive range of solutions from basic PC support to advanced networking. That means they should be able to provide support in maintaining and repairing computers of all types. They should also be there to assist you with deploying new computers should the need arise. Remember, the computers you use are some of the most fundamental components of your IT system — without them, everything else falls apart — so it's wise to keep them updated and free from viruses or malware.
3. They Value Security
Protecting your sensitive IT assets from hackers may just be the most pressing problem you face as a modern business. For that reason, any IT solutions provider worth their salt should emphasize security above all else. That means undergoing the latest training, keeping up to date on the latest threats, and providing security-focused solutions like VPN services, email filtering, web traffic monitoring, and data recovery. Otherwise, the trusting relationship that you've developed with clients could be shattered in an instant.
4. They Prioritize Long-Term Relationships
An IT Solutions provider should act as a partner, not a salesperson. There are more than enough IT companies out there who want nothing more than to make a quick sale and move on to the next target. That's not a winning strategy for you. Making changes to your IT systems takes time and the consequences of weak IT infrastructure can be devastating. Those who are interested in the best for their clients will prioritize long-term relationships over short-term numbers.
5. They Offer Flexible Solutions
Your IT solutions should be flexible and grow alongside your business. That means the ability to scale up and integrate new users and to quickly meet the emergent demands that are so common in the business world. Solutions that are static or mired in old technology can be more trouble than they're worth in the long run.
Choosing who will provide your business with IT services might just be one of the most important business decisions you'll make, so don't rush it. Just remember to look for a flexible, forward-thinking, and comprehensive solutions provider who values long-term relationships.
Atlantic Communications Team has been providing businesses in Central Florida with affordable, flexible IT solutions since 1984. We offer a variety of IT services including basic PC support, networking, managed services, and cloud computing. Please, contact us today to learn more.