When businesses look for ways to streamline the office and increase productivity levels, the business phone system often goes unnoticed. The truth is that the type of phone system you use can make a huge difference when it comes to worker productivity. There are a number of productivity-enhancing features that you simply don't have access to with older phone systems.
Here are some features that you should look out for when shopping for a new business phone system:
A good phone system will be able to grow alongside your business. The more complicated it is to add new users the less useful it is. VoIP phone systems especially are great for the flexibility and scalability they offer. Most of the time adding new users is as simple as a remote software update, and the number of users that you can add is only limited by the speed of your internet connection.
2. Easy Maintenance
You don't want to spend an inordinate amount of time and money maintaining your phone system, you just want it to work without too much hassle. Think of it like this: the less time you have to spend maintaining phones the more you can focus on other important tasks. Fortunately, many modern phones come with features that continuously monitor the status of the system and allow for quick and easy remote maintenance. You should also be sure that it's easy to perform basic tasks such as password resets and adding new users.
3. Mobility Features
These days everyone has a cell phone. Not everyone wants to use their personal number for business matters, however, and paying extra for a business cell phone isn't always practical. For that reason, many modern phone systems offer mobility features that allow you to make calls from the office phone system using your personal cell phone. This makes it easier to stay connected while out doing business on the go. This also avoids the extra cost and loss of privacy associated with dedicated business cell phones.
4. Video Calling
Face-to-face interaction is almost always preferable to a phone call. Just think about how much faster problems could be solved or how many misunderstandings could be avoided if there was a way to show the other caller what you're seeing directly. This is especially true if you have many workers who telecommute. Studies show that telecommuting is only going to get more widespread so getting out ahead of the pack will pay off in the long run.
5. 3-Way Calling
Doing business isn't always a one-on-one interaction. In fact, it almost never is. More often than not you find yourself needing to communicate with a number of people at any given time. That's why you should make sure your business phone system offers 3-way calling. It doesn't have to stop with 3 either, many modern business phone systems can handle as many as 10 people on a single call.
At Atlantic Communications our team has decades of experience as a full-service business phone provider. We'll be there to offer you our expertise every step of the way, from choosing your new phone system to installing it. Please, contact us today to learn more about the business phone systems we offer or to schedule an evaluation for your business.