Customer service is at the heart of small business success. However, lack of reliable and innovative technology puts customers, vendors, and the entire business at a disadvantage.
As a small business owner, you know that smooth day-to-day operation relies heavily on information technology (IT) professionals with the knowledge and expertise necessary to take on most any technical task. Yet the ability to implement efficient problem solving isn’t a skill set that every owner has readily on hand.
To fill in the gaps and ensure keep productivity high, it’s wise to outsource these decisions to qualified and knowledgeable professionals. Here’s how IT solutions can help your small business grow:
Along with saving time and money, effective IT solutions also provide flexibility while still allowing you to maintain full control over your business operations. Helping to take your small business to the next level, this service provides stellar support (24/7 options are available) with up-to-date features that produce quick, high-quality results.
From data processing, PC support, networking, cloud computing and more, the potential for increased business volume and revenue is heightened.
Streamlined Service and Bookkeeping
When many people think of IT, their first thought is fixing a broken or frozen computer. While this is one function of IT solutions, the fact is that there are several options and features available with the service.
For instance, software features can help you:
Productivity Boost Through Automation
You’ve heard customer horror stories about being stuck in a seemingly endless call transfer loop. It doesn’t have to be that way. Researchers have found that automating certain tasks (such as handling phone calls) improves work team efficiency and productivity. By automating repetitive tasks, you’ll see near-immediate improvement in various aspects of your business.
Still, only 20 percent of U.S. small business use marketing or technology-related automation, according to a 2016 report by Salesforce.com. The same study found that only 14 percent of small businesses use technology options such as cloud-computing. By bucking recent trends, these companies are putting customers, vendors, and themselves at a disadvantage.
Troubleshooting and Support
Since 1984, we’ve been a partner in the success of countless Central Florida businesses. A full-service telephone, data, networking and communications provider, we offer a variety of services, including innovative and reliable IT solutions.
Through PC support, we can maintain and repair all types of computers. Our qualified technicians are experts at detecting and preventing malware and viruses, as well as optimizing overall digital performance. We also offer networking, cloud computing, and managed service solutions. Through remote support, we can have you up and running again in no time, without the need for an office visit.
Best of all, we can tailor services to meet your exact needs, providing you with everything you want, and nothing that you don’t. Contact us today to discover all the unique IT solutions available to you.