Choosing a new phone system for your business is more consequential than you might think. Many business owners still feel that the only thing a phone really needs to be able to do is make a call. This ignores all of the technological innovations that have been made in the past few decades.
Yes, the truth is that there is much more to a modern business phone system than the simple ability to make calls. But what exactly do you need to look for? To help answer that, here are some questions that you should always ask when choosing a new business phone system.
Do You Need An Update Or An Overhaul?
The first thing you need to decide is how far you need to go when updating your business phones. In some cases — especially if you're already using a more recent VoIP phone system — you may just need to upgrade your phones. VoIP makes it easy to add new lines and features without having to install new hardware. It's usually as simple as a software update. In that way, VoIP systems are very future-proof.
On the other hand, if you haven't upgraded your business phones in a while and you aren't using VoIP, you may need to completely overhaul your phone system. That means getting rid of old hardware and installing a newer, more modern solution. This is obviously a bit costlier, but all of the new efficiency features you gain access to are almost always worth the price of admission.
Are You Planning On Growing?
If you expect your business to grow in the coming years, you need to consider this when shopping around for a new phone system. Some phone systems are less rigid than others. These more scalable phone systems can easily grow alongside your business without you having to invest in expensive hardware upgrades. You could also plan ahead and get a phone system with more lines than you currently need, but you run the risk of encountering the same problem the next time you experience growth.
How Strong Is Your Internet?
Many business choose VoIP for their phone system — and for good reason. The efficiency features and scalability of VoIP make it very attractive to the modern business. There is a trade off, though. In order to make use of a VoIP phone system, you need to have a reliable high-speed internet connection. Otherwise, you'll quickly find that making calls is interfering with your day-to-day business and that the call quality is not so stellar. There a number of benefits to having high-speed internet besides access to VoIP technology, so if you don't already have it you should consider it whether you want VoIP or not.
With the right business phone system you can give your employees access to a wealth of useful features that make their lives easier and their productivity that much higher. At Atlantic Communications our team has decades of experience as a full-service business phone provider. We'll be there to offer you our expertise every step of the way, from choosing your new phone system to installing it. Please, contact us today to learn more about the business phone systems we offer or to schedule an evaluation for your business.